Member Services Support

Reference Number 885240-SM
Consultant Sue Marchant
Date Posted 15 October, 2019
Salary £Good plus benefits
Location North West Surrey
Company type Travel Organisation
Job sector Admin
Job description

Our client, a large travel organisation,  is looking to expand their Membership Services, Support team.  This role will help support the key member accounts and the membership services team. The role responsibilities include providing daily administrative assistance with responsibilities including handling incoming emails and phone calls and collating reports.  Good administrative skills are required to ensure the members’ documentation is up to date and correct, and will require the ability to take accurate minutes at meetings.  The role will also help creatively in providing interesting content for the members.  The business will be looking for a team player who is able to help ensure the membership services team meets and exceeds the agreed SLAs.

 

Tagged as: Permanent

Skills
  • Customer-focused and flexible with a ‘can-do’/’will do’ attitude, assisting in other areas of the business if required.
  • A creative thinker able to resolve issues.
  • Able to communicate clearly and confidently to the member network at all levels.
  • A team player, able to work well with all colleagues.
  • Ability to multi-task and deliver results under pressure.
  • Very strong and effective verbal & written communication skills.
  • Attention to detail and follow up.
  • Self-motivated and able to work independently.
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