Villa Experience Planner – Luxury Villas

Reference Number RDVL
Consultant Sue Marchant
Date Posted 1 July, 2022
Salary £ Good plus good benefits
Location South West England - Remote Hybrid working
Company type Luxury Adventure Travel
Job sector Product / Commercial
Job description

Our client a luxury adventure travel business is looking for Villa Experience Planner – Luxury Villas.  Primarily looking at the European market but with scope to develop the villa business worldwide. The role of the Villa Experience Planner – Luxury Villas this role will require the necessary skills and personality to handle sales calls and respond to all enquiries with efficiency, accuracy, and courtesy.  With excellent product knowledge (full training will be provided). The company operates to a high standard and fast turnaround of accurate quotations is an exciting part of a fast-paced role. Typically, backed by an Operations Executive, you will oversee bookings from the initial enquiry, to final documentation and post-trip follow-up, communicating effectively with the clients at every stage of the booking.

  • A passion for experiential travel and a deep-rooted desire to be immersed in the world of Luxury Villas.
  • Excellent sales skills that provide you with the edge over others in terms of converting enquiries into bookings.
  • An excellent telephone manner that comes across as warm, friendly and professional.
  • Intelligent willingness to immerse yourself in the subject by reading all appropriate travel columns / luxury magazines.
  • Excellent writing skills and understanding of grammar.
  • Good creative eye for photography.
  • Good numeracy skills and commercial flair.
  • Ability to communicate effectively from both a written and oral standpoint.
  • Proactive, creative character with high degree of initiative and resourcefulness.
  • Luxury brand experience is an advantage, though not essential.
  • Entrepreneurial ‘can do’ attitude.
  • Deep rooted and visceral customer service ethic.
  • Excellent interpersonal skills and team player.
  • Full driving licence required and candidate must be willing and able to drive a left-hand drive rental car on European road
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